SV789 Terms & Conditions — Complete Guide

These Terms & Conditions form a legally binding agreement between sv789 (sv789.my) and each member who uses its services. sv789 is an online betting and gaming platform operating under a licence issued by an international gaming commission.

These Terms & Conditions apply to all services offered by sv789 — including Sports Betting, Live Casino, slot games, virtual games, and any future services. They should be read alongside sv789's Privacy Policy and Responsible Gaming Policy.

Age Restriction

To register an account at sv789, users must be 18 years of age or older. Any account that cannot verify the holder's age upon request will be immediately closed and all remaining balances will be forfeited.

One Person — One Account

Each individual may hold only one sv789 account. If a person is found to have multiple accounts, all of them will be treated as duplicate accounts and permanently closed. This rule also applies to multiple accounts accessed from the same IP address or device.

Accurate Information

Providing your real name, date of birth, address, and mobile number at registration is mandatory. sv789 reserves the right to close any account found to contain false or inaccurate information. For identity verification, sv789 may request a National ID card, passport, or driving licence.

• To update any information provided during registration, please contact our support team.
• Keep your account password confidential — do not share it with anyone.
• If you notice any unauthorised access to your account, notify sv789 immediately.
• Transferring or selling your account to another person is strictly prohibited.

Sv789 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, and direct bank transfer. All financial transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules

• Minimum deposit ৳200.
• Deposits must be made exclusively from an account registered in the member's own name.
• Deposits from mobile numbers or bank accounts registered in a third party's name will not be accepted.
• Sv789 reserves the right to hold any suspicious deposit pending verification.

Withdrawal Rules

• KYC verification must be completed before making a withdrawal.
• The minimum withdrawal amount is ৳500 BDT.
• The withdrawal payment method must match the method used for the deposit.
• Standard processing time is 15 minutes to 24 hours.
• Additional verification may be required for large withdrawal amounts.

Sv789 offers a variety of bonuses and promotions — including a Welcome Bonus, Daily Cashback, Free Spins, and special event bonuses. Each bonus offer carries its own terms and conditions, which are detailed on the respective offer page.

Wagering Requirement

Most bonuses come with wagering requirements. For example, a 30x wagering bonus means you must wager 30 times the bonus amount before any winnings from it become withdrawable. Not all games contribute equally — slots typically count at 100%, Live Casino at 10–50%, and Sports Betting contributions are subject to specific conditions.

Bonus Abuse Prevention

Sv789 uses advanced technology to detect bonus abuse. The following activities are considered bonus abuse:

• Claiming bonuses through multiple accounts.
• Applying risk-free betting strategies (arbitrage) solely to exploit bonuses.
• Following unusual betting patterns in order to meet bonus wagering requirements.
• Claiming bonuses using fraudulent documents.

All bets placed on sv789 are considered final. Once a bet is confirmed, it generally cannot be changed or cancelled — except where a "cash-out" option is available on certain games.

Result Determination

Sports Betting results are determined based on information from internationally recognised news agencies and sports governing bodies. Slots and casino game outcomes are generated by a certified Random Number Generator (RNG) — with no human intervention.

Bet Cancellation Circumstances

• If an event is cancelled or postponed, the bet will be voided and the stake returned.
• Sv789 reserves the right to void any bets placed at incorrect odds displayed due to a technical error.
• If match-fixing or corruption is proven, all bets on the relevant event may be voided.

Maximum Win Limit

Maximum payout limits for a single bet vary by game and category. For regular members, the maximum winnings from a single event are up to ৳50 lakh. Any amount exceeding this limit remains at sv789's discretion.

Sv789 expects fair and honest conduct from all members. The following activities are strictly prohibited, and any account found to be in violation will be closed immediately:

Sv789 may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any provision of these terms and conditions.
• If KYC verification is not completed or false information is provided.
• If a member is found to be below the eligible age (under 18).
• Upon a court order or directive from a law enforcement authority.
• If the account has been inactive for an extended period (no activity for more than 2 years).

Account Closure by Member

Any member may request account closure through the sv789 support team. All bets should be settled and your balance withdrawn before submitting the request. Upon closure, all unused bonuses will be cancelled.

Sv789 places the highest importance on protecting users' personal information. To learn more about how your data is collected, stored, and used, please see our Privacy Policy Read.

In brief, sv789 uses your information for the following purposes:

• Account Management & Identity Verification.
• Payment processing and fraud prevention.
• Compliance with legal obligations.
• Improving service quality and delivering a personalized experience.
• Promotional communications (where consent has been given).

Sv789 believes betting should be a form of entertainment and not a source of hardship for any member. To support this, sv789 offers a range of responsible gaming tools:

• Daily / Weekly / Monthly Deposit Limits: Set your own spending limits as you see fit.
• Session Time Limit: You will receive a logout reminder after a set period of time.
• Cooling-Off Period: Take a temporary break ranging from 1 day to 6 weeks.
• Self-Exclusion: Exclude yourself for anywhere from 6 months to permanently.

If you feel that you or someone you know may have a betting problem, please contact our Responsible Gaming Visit the page or contact support directly.

Sv789 is committed to ensuring platform reliability and uninterrupted service. However, sv789's liability is limited in the following circumstances:

• If a game or bet is interrupted due to loss of internet connection.
• When a service disruption occurs due to issues on a third-party game provider's server.
• Service interruptions caused by unforeseen natural disasters, war, or government directives.
• Losses resulting from issues with the user's own device or network.

Sv789 reserves the right to modify or update these terms and conditions at any time. Members will be notified in advance of any significant changes via email or SMS. Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

The most current version of the terms and conditions is always available on sv789's Terms & Conditions page. Check the "Last Updated" date at the top of the page to confirm which version is in effect.

Contact

If you have any questions or concerns about these terms, please reach out to the sv789 support team. Email: support@sv789.my — or chat with us directly via Live Chat. We typically respond within 24 hours.